The Victorian Energy Upgrades (VEU) program is a Victorian Government initiative offering incentives for homeowners to replace their ducted gas heating systems with a Multi-head Split System or a Ducted Reverse Cycle Air Conditioner. This enables energy savings and reduces emissions.

The Victorian Energy Upgrades (VEU) program offers rebates of up to $7,200 when you replace your existing gas heating system. This subsidy significantly helps to reduce the overall costs of installing a new system.

The following types of air conditioning units are eligible for discounts:

• Split System Air Conditioners: Includes separate indoor and outdoor units, which are energy-efficient and ideal for homes and offices.

• Multi-Head Split Air Conditioners: One outdoor unit connected to multiple indoor units that allows independent temperature control in different rooms.

• Variable Refrigerant Flow (VRF) Air Conditioning Units: Advanced systems offering heating and cooling to multiple zones. They are suitable for commercial buildings and large residences.

• Ducted Air Conditioning Unit: A centralized cooling system that uses ducts to distribute cool air throughout multiple rooms or areas from a single unit, usually installed in the ceiling or roof space. They are a popular choice for residential and commercial use.

The ducted gas heating rebate in Victoria is offered under the Victorian Energy Upgrades (VEU) program to encourage households to replace old gas heaters with different energy-efficient electric air conditioning systems.

To qualify for the VIC Aircon Rebate, you have to meet the following criteria:

• You should be located in Victoria.

• Your property must be at least 2 years old.

• You’re replacing an inefficient system, such as an old gas heater

• You haven’t claimed a rebate under VEU in the past 2 years.

• The air conditioning system must meet the program’s energy efficiency guidelines.

However, besides homeowners, renters can also participate in this rebate program, but they must obtain written permission from their landlord. And if you’re running a business, make sure you have a valid ABN (Australian Business Number) and operate in Victoria to be eligible.

Yes, if you are participating in the VEU rebate program, the decommissioning or recycling of the existing system is included as part of the service package.

Our expert team handles everything before installing the new system, making the process hassle-free for you.

Several brands and models are eligible under this VEU rebate. For example,

Multi‑Head Split Systems (VRF), available systems include:

• Emerald VRF: : 18 kW outdoor unit (18 kW cooling / 20.5 kW heating) with indoor options of 2.8 / 4.5 / 7.1 kW

• Midea: 15.5 kW cooling / 21 kW heating with indoor options ranging from 2.8 to 8 kW

• Rinnai: Advanced systems offering heating and cooling to multiple zones. They are suitable for commercial buildings and large residences.

For Ducted Reverse‑Cycle A/C options:

• Mitsubishi: Capacity 18 kW cooling / 20 kW heating

• Midea: Capacity 17 kW cooling / 17.5 kW heating

• Carrier: Capacity 16.2 kW cooling / 17 kW heating

• Panasonic: Capacity 18 kW cooling / 20 kW heating

• Hisense: Capacity 16 kW cooling / 18.9 kW heating

• Rinnai Multi‑Head: Capacity 17.5 kW cooling / 20 kW heating

However, all of these registered models include a 5-year product warranty.

Split system air conditioners are energy-efficient, help in reducing electricity bills, and operate quietly as the noisy components are located outside. Some models also support zoned cooling, offering greater comfort and individual room control.

Yes, electric air conditioning is generally more environmentally friendly, especially when powered by renewable energy. It produces fewer greenhouse gas emissions compared to traditional gas heating systems, which rely on burning fossil fuels.

Moreover, in Australia, natural gas is becoming more expensive and less readily available due to shifting supply and demand. So, transitioning to electric air conditioning systems not only supports lower energy costs over time but also helps reduce Australia’s overall carbon emissions.

This shift plays a key role in meeting Australia’s net-zero emission targets and climate goals, advancing toward a more sustainable, low-emissions future.

A split system air conditioner is a type of cooling and heating system that consists of an indoor unit that blows cooled or heated air into the room, and an outdoor unit that removes heat from the indoor air. These units are connected by refrigerant piping and electrical wiring.

A VRF (Variable Refrigerant Flow) multi-head split system uses one outdoor unit connected to multiple indoor units, allowing independent temperature control in different rooms or zones. It’s energy-efficient, flexible, and ideal for buildings with varied cooling needs.

A ducted heating and cooling system is a central HVAC solution that uses a network of ducts to distribute air throughout your entire home. It consists of an indoor unit and an outdoor compressor that work together to provide both heating and cooling.

Unlike split systems that target specific rooms, ducted systems deliver whole-home climate control through discreet vents, offering consistent comfort from a single unit.

The price of an electric aircon varies based on the number of indoor units, installation complexity, system type, and capacity.
Cyanergy offers competitive rates under the VEU rebate program. Here’s the breakdown:

• VRF Multi-Head Split System price starts from $1,999 (fully installed)

• A 3 Head Multi Split Aircon price starts from $2,199

• A 4 Head Multi Split Aircon price starting from $2,699

• Ducted Reverse Cycle Air Conditioner price starts from $7,499 inc GST

Yes, there are payment plans available from $21 per week. These apply when you replace an existing ducted gas heating system with either a multi-head split system or ducted reverse-cycle AC.

The number of indoor heads is based on the cooling or heating needs of each room, the size and layout of the space, and the capacity of the outdoor unit. Feel free to contact us to get started. Our experts will guide you and help you find your perfect fit.

A Ducted Reverse‑Cycle Air Conditioner begins at $7,499 for a 16-kW model and $10,830 for an 18-kW model, both including GST.

However, if you’re replacing your ducted gas heating system with a multi-head split system, you can expect to pay between $1,999 and $2,699.

Yes, through the Victorian Energy Upgrades (VEU) program, the Victorian government offers financial incentives to homeowners, renters (with landlord approval), and businesses for upgrading to energy-efficient split system AC.

You can claim these rebates and save up to $7,200 when replacing your existing gas heating system with our expert team’s support from Cyanergy.

Depending on your current setup, installing an electric air conditioner can reduce your energy use byup to 60% , potentially saving you up to $2,000 per year on energy bills.

These electric air conditioners are highly efficient because they transfer heat rather than generate it. They can operate at up to five times the efficiency of traditional electric heaters, using less electricity to provide the same level of heating or cooling.

Ducted split air conditioners offer whole-home heating and cooling from a single, central system. They distribute air evenly through discreet ceiling or floor vents without ruining building aesthetics. Here are the benefits:

• Whole-home comfort: Heats and cools all rooms from one central system.

• Meticulously designed: Air vents are hidden in the ceiling or floor.

• Zoning capability: Control temperatures in different areas independently.

• Energy efficient: Optimized airflow and zoning reduce energy use.

• Quiet operation: Minimal noise compared to traditional systems.

• Increases home value: Modern, efficient climate control ensures a strong selling point.